Privacy Policy

Last updated: March 28, 2026

RIM Camping Inc (“RIM Camping,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website at rimcamping.com (the “Site”), submit inquiries, request quotes, or otherwise interact with our services. This Privacy Policy describes the types of information we collect, how we use and protect that information, and your rights and choices regarding your personal data.

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us, request a quote, place an order, or create an account, we may collect:

  • Contact information: name, email address, phone number, company name, job title, and mailing address.
  • Project details: crew size, project location, timeline, and specific service requirements you share in quote requests or correspondence.
  • Account information: username, password, and billing/shipping addresses if you create an account on our Site.
  • Payment information: credit card numbers, billing addresses, and related financial data processed through our secure payment processors. We do not store full credit card numbers on our servers.
  • Communications: records of emails, phone calls, chat messages, and other correspondence between you and our team.

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information through cookies and similar technologies:

  • Device information: browser type and version, operating system, device type, and screen resolution.
  • Usage data: pages visited, time spent on each page, click patterns, referring URLs, and exit pages.
  • Network information: IP address, approximate geographic location (city/state level), and internet service provider.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service delivery: processing quote requests, fulfilling orders, managing your account, and providing customer support.
  • Communication: responding to inquiries, sending project updates, order confirmations, and transactional notifications.
  • Marketing: with your consent, sending newsletters, promotional offers, and information about new services. You may opt out at any time.
  • Site improvement: analyzing usage patterns to enhance user experience, site performance, and content relevance.
  • Security: detecting fraud, preventing unauthorized access, and maintaining the integrity of our systems.
  • Legal compliance: meeting regulatory requirements, responding to legal requests, and enforcing our terms of service.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve your browsing experience:

  • Essential cookies: required for Site functionality, including shopping cart, login sessions, and security features. These cannot be disabled.
  • Analytics cookies: help us understand how visitors interact with our Site. We may use services such as Google Analytics, which collects anonymized usage data.
  • Functional cookies: remember your preferences (e.g., language, region) to provide a personalized experience.
  • Marketing cookies: used to deliver relevant advertisements and measure campaign effectiveness. These are only placed with your consent.

Most browsers allow you to manage cookie preferences through their settings. Disabling certain cookies may limit Site functionality.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service providers: trusted vendors who assist with payment processing, email delivery, analytics, hosting, and customer support. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • Business partners: equipment manufacturers and logistics partners when necessary to fulfill your orders or service requests.
  • Legal authorities: when required by law, subpoena, court order, or government regulation, or to protect the rights, property, or safety of RIM Camping, our customers, or others.
  • Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, secure server infrastructure, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, customer account data is retained for the duration of the business relationship plus seven (7) years for tax and legal compliance. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal information we hold about you.
  • Correction: request correction of inaccurate or incomplete information.
  • Deletion: request deletion of your personal data, subject to legal retention obligations.
  • Portability: request a machine-readable copy of your data for transfer to another service.
  • Opt-out: unsubscribe from marketing communications at any time via the “unsubscribe” link in our emails or by contacting us directly.
  • Cookie preferences: manage cookie settings through your browser or our cookie consent tool.

To exercise any of these rights, contact us at [email protected] or call (888) 481-8845. We will respond within 30 days.

8. Children’s Privacy

Our Site and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will promptly delete it.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top indicates the most recent revision. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

RIM Camping Inc
1653 S Blue Island Ave, Suite 127
Chicago, IL 60608
Email: [email protected]
Phone: (888) 481-8845